Privacy Policy

1. Introduction

BrandM Events and Marketing Services (“BrandM”, “we”, “us”, or “our”) is committed to protecting the privacy and personal information of everyone who interacts with us, whether you are visiting our website, attending one of our events, participating in a marathon we organise, or engaging with our marketing services.

This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and your rights in relation to that information.

By using our website (www.brandmmktg.com), submitting an enquiry form, registering for an event, or engaging our services, you agree to the practices described in this policy. If you do not agree with this policy, please refrain from using our website or services.

2. Who We Are

• BrandM Events and Marketing Services
• Chennai, Tamil Nadu, India
• Email: santhoshk@brandmmktg.com
• Phone: +91 98402 11994
• Website: www.brandmmktg.com

BrandM is the data controller responsible for the personal information you provide to us.

3. Information We Collect

We collect personal information in the following ways:

3.1 Information You Provide Directly

When you contact us, submit an enquiry, or engage our services, we may collect:

• Full name
• Company or organisation name
• Email address
• Phone number
• Postal address
• Event or service requirements and preferences
• Any other information you choose to share with us in correspondence or forms

3.2 Information Collected for Event and Marathon Registration

When you register as a participant in a marathon, sports event, or other event managed by BrandM, we may collect:

• Full name and date of birth
• Gender
• Contact details (email, phone, emergency contact)
• Medical information or fitness declarations relevant to participation (where required)
• T-shirt size and other event-related preferences
• Timing and performance data (including RFID chip data) during the event
• Photographs and video recordings taken during the event

3.3 Information Collected Automatically

When you visit our website, we may automatically collect your IP address, browser type and version, operating system, pages visited and time spent on each page, referring website or source, and device type. This information is collected through cookies and similar tracking technologies.

3.4 Information from Third Parties

We may receive information about you from referrals from clients or partners, social media platforms (if you interact with our pages), and event co-organisers or sponsors who share registrant data with us.

4. How We Use Your Information

We use the personal information we collect to provide our services (processing enquiries, managing and delivering events, handling registrations, BIB assignments and timing, and coordinating logistics); to communicate with you (event information, updates on your enquiry, responses to your questions, and marketing where you have consented or we have a legitimate interest); to improve our services (analysing website usage, assessing effectiveness, and internal reporting); and to comply with legal obligations.

We may also use photographs, videos, or testimonials from events for promotional purposes on our website, social media, and marketing materials. Where identifiable images are used, we will seek consent where practically possible.

5. Legal Basis for Processing

We process your personal information on the basis of contractual necessity (to fulfil obligations when you engage our services or register for an event), legitimate interests (to run and improve our business, respond to enquiries, and maintain client relationships), consent (where you have explicitly opted in, particularly for marketing or the use of photographs), and legal obligation (where processing is required to comply with applicable law).

6. How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

• Service providers and vendors (event venues, caterers, timing system providers, printing companies, transport providers, and digital marketing platforms), who access personal information only as necessary and are required to handle it securely.
• Event co-organisers and sponsors, for marathons and co-branded events, to the extent necessary to deliver the event.
• Government authorities, for events requiring police permission, road closures, or approvals.
• Legal compliance, where required by law, court order, or regulatory authority.
• Business transfers, in the event of a merger, acquisition, or restructuring of BrandM (we will notify you of any such change).

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law:

• Client and enquiry records: up to 5 years from the last interaction.
• Event participant records: up to 3 years after the event.
• Marketing consent records: until you withdraw consent.
• Financial records: the period required under applicable Indian tax and accounting laws (generally 7 years).

When information is no longer required, we securely delete or anonymise it.

8. Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction, including secure storage of digital records, access controls, use of reputable third-party platforms with their own security certifications, and staff awareness of data protection responsibilities.

While we take all reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but we will notify you promptly if we become aware of a breach affecting your data.

9. Your Rights

Subject to applicable Indian law and the IT Act 2000 (and its amendments), you have the right to access the personal information we hold, request correction of inaccurate or incomplete information, request deletion (subject to legal and contractual obligations), withdraw consent at any time, object to the use of your information for direct marketing, and request a copy of your data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, please contact us at santhoshk@brandmmktg.com. We will respond within 30 days.

10. Marketing Communications

We may send you information about our services, upcoming events, and industry news where you have given explicit consent, or where you have previously engaged our services and we believe the information may be of legitimate interest.

You can opt out at any time by clicking the “Unsubscribe” link in any marketing email or by contacting us at santhoshk@brandmmktg.com. Opting out of marketing will not affect transactional communications such as event confirmations or responses to your enquiries.

11. Children's Privacy

Our website and services are not directed at children under the age of 18, and we do not knowingly collect personal information from children. For youth and school events where participants may be under 18, we require consent from a parent or legal guardian and take additional care in how we handle such data.

If you believe a child has provided us with personal information without parental consent, please contact us and we will take steps to delete that information.

12. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or partner pages. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised “Last Updated” date. For significant changes, we will notify you by email (where we hold your contact details) or by a prominent notice on our website.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact:

• BrandM Events and Marketing Services
• Chennai, Tamil Nadu, India
• Email: santhoshk@brandmmktg.com
• Phone: +91 98402 11994
• Website: www.brandmmktg.com